The company website today
These Fam Games company pages are informational. They do not ask you to create a buyer account, provide a card number or submit a newsletter form. Accessing the site still generates ordinary requests handled by our hosting and security providers.
This Policy also describes categories of information that our games may need when they become available. Any game-specific collection, choices and retention rules will be described in its own experience before use.
Information we handle
- Website use: technical logs such as IP address, page request, approximate device/browser information and security or error events.
- Contact: your email address, message and any details you choose to provide for support.
- When games launch: verified buyer sign-in identifiers (possibly email, phone or social account), service account IDs, order and entitlement references, room invitations, guest session and role permissions.
- When you play: answers or skips, permitted room state, optional roster/relationship details, and authorized group summaries. The fields vary by game.
Some game questions may involve sensitive opinions or family information. Please only submit information you are comfortable sharing for that particular game’s stated purpose.
Why we process it
We use information to serve and protect our pages, deliver requested games and room features, verify buyer identity, process and recover purchases, maintain permissible group results, answer support messages, investigate abuse and meet legal obligations. We do not use private individual game answers as publicly attributed advertising content.
Service providers and other players
Hosting, delivery, identity, email/SMS and payment providers may receive the limited data necessary to operate their respective services. A hosted payment processor typically receives card details directly; the game relies on appropriate purchase confirmation rather than needing the complete card number.
In a game, participants see only room information and results permitted for their role. Private individual answers are intended to remain private; public and TV results are group-level and subject to participation safeguards. We do not sell personal information to data brokers or operate targeted advertising on these informational pages.
Phone numbers and SMS consent
We use your phone number, SMS consent and opt-out records, and delivery information to send messages you request, manage your preferences and protect our service. We share the information needed to send and deliver texts with messaging providers and carriers. We do not share mobile opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.
See our SMS terms for message types and opt-out instructions.
Cookies and browser sessions
The informational site does not currently require a marketing account or advertising cookies. A launched game may use essential session cookies or browser storage to keep an authorized person signed in, protect private room access and maintain drafts. Logging out, clearing storage or using another browser may require fresh verification. An SMS one-time code is not a permanent account password.
We will update our notices and provide applicable choices before adding optional advertising or analytics technologies.
Retention and deletion
We keep information only as reasonably needed to deliver the service, respond to you, secure accounts, preserve required transactions and comply with law. Private game-room information may be subject to game-specific expiry and user-requested deletion rules when that game launches; we will not promise indefinite retention of guest answers. Support messages are retained while reasonably necessary for the request.
After deletion, legally required purchase records and genuinely anonymized group statistics may sometimes remain. Backup copies may disappear on normal retention cycles rather than immediately.
Your rights and choices
You can browse this site without registering. In games that offer accounts, you may have controls to update details, sign out or request deletion. You can email info@fam.games to request access, correction or deletion as applicable. We may need to confirm the request concerns your own account; losing an anonymous guest credential can limit what we can safely identify.
Depending on where you live, you may have additional rights concerning processing or a right to complain to a privacy regulator. We will honor applicable legal requirements and explain any lawful exception.
Children’s privacy
Our services are not directed to children under 13 and we do not knowingly solicit their personal information. If you believe a child supplied personal information without an appropriate legal basis, please contact info@fam.games. Parents and hosts should avoid including a child’s name or other identifying details unless the service and required consent permit it.
Security and international processing
We use measures appropriate to our services, but no internet system is absolutely secure. Service providers may process information outside your country; where required, we use applicable protections for those transfers. Never email us SMS codes, passwords, complete card numbers or private participant answers.
Policy updates and contact
We will update this Policy when new games, identity features, payments or other processing become available, and give additional notices where required. The effective date above identifies this edition.
Privacy questions and requests: info@fam.games or Contact Fam Games.